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Kaltu Payments case study

B2B payments: from complex product to decision-maker meetings.

KALMA helped shape the commercial motion for a fintech product where CFO trust, merchant relevance, and partner clarity were essential.

Executive summary

  • Clarified the ICP and the financial buyer pains behind B2B payment adoption.
  • Translated product complexity into CFO-ready messaging.
  • Built a meeting motion for relevant decision makers instead of broad outreach.

The challenge

“Payments products do not win because the feature list is long. They win when the buyer understands the risk removed and the cash-flow value created.”

Decision-maker clarity

Kaltu needed to speak to buyers who cared about reconciliation, onboarding, cash-flow flexibility, and operational control.

Trust before conversion

Fintech buyers need confidence before they accept a meeting. The story had to sound precise, credible, and commercially relevant.

Founder-led selling

The founder narrative needed to support SDR execution so outbound could open doors with the right accounts.

KALMA approach

ICP definition

Mapped the buyer profiles most likely to feel the payment pain and have authority to move the conversation forward.

SDR messaging

Turned technical payment language into concise business reasons to meet.

Meeting handover

Structured the conversation so each booked meeting had context, buyer pain, and next-step logic.

Result

A sharper path from fintech complexity to meetings with the decision makers inside the defined ICP.